National Association of Specialty Pharmacy (NASP) Conference, Washington, D.C.
Susan Stern, Quality IT Partners, was invited to be a speaker at the National Association of Specialty Pharmacy (NASP) Conference in Washington, D.C. on September 28, 2016. NASP is a trade association representing all stakeholders in the specialty pharmacy industry. Its members include the nation’s leading specialty pharmacies, pharmaceutical and biotechnology manufacturers. There are 100 corporate members and 1600 individuals in NASP.
In a session entitled, “What’s New in Pharmacy Accreditation,” Susan spoke about the need for gap analysis and guidance to implement national standards whether they are from the Joint Commission or URAC. As a consultant, she wants to help clients meet the demands of payers who are now requiring two specialty pharmacy accreditations for these clients to be considered in-network. Bonnie Sturges, who is on Quality’s accreditation team, as well, is working side by side with Susan to help these groups prepare for URAC Accreditation.
The conference was well attended. There are definite opportunities for data mining and systems improvements in specialty pharmacies that must prove their value in order to be part of value based care. Susan is also exploring doing work for hospital systems that need help with Joint Commission preparation for home infusion and home care, as well.
New Ebook Available – Tips to Stop Revenue Cycle Leakage In Your Hospital Revenue Cycle
Quality IT Partners is proud to share with you what our expert clinical and financial analyst team has learned about solving revenue leakage and restoring revenue cycle cash flow. As we enter a new era in value-based care, it is imperative that you consider new ways of collaborating with others – not just within your own revenue cycle management department. You must also engage physicians to improve their documentation and to be involved in cost containment strategies.
This guide provides practical tips to stop potential revenue leakage of money and resources from your hospital revenue cycle that you may not have considered. You can use these tips to improve operational efficiency and reduce errors. The end result is a proficient revenue cycle team, well-trained employees and a solid, healthier financial future. Whether you are looking to make end-to-end revenue cycle improvements or function-specific enhancements, this guide will supply you with solutions to achieve your revenue goals and help your employees understand the importance of their work.
If you are a hospital administrator or clinical leader looking for the best solutions and tools to improve operational efficiency, reduce redundancy and manage bundled payments, click on the link provided below and download your free e-Book now!
Click here for Free Download!
Follow-up and Implementation:
Quality IT Partners provides the solutions and the support you will need to achieve your revenue cycle goals. We offer in-depth audits to prevent back-end revenue leakage and we will introduce behavioral change approaches to enlist physician ownership in cost containment strategies and management of bundled payments. Please contact us for a complimentary consultation to determine your specific needs.
Contact Susan Stern at firstname.lastname@example.org or call 816-661-9577
This year Susan Stern from Quality IT Partners attended the ANI-HFMA Conference in Las Vegas, Nevada the week of June 26, 2016. Healthcare finance professionals from around the country participated in more than 90 expert-led sessions and networked with their peers. On average there were 5000 who attended the conference. Of particular interest was the session on the new risk bearing models and proposed inpatient Medicare payment system. Revenue Cycle Management will be impacted as more health system and hospital contracts involve 90 day episode care payments. Accurate reimbursement will be driven by clinical documentation improvement strategies and automation. Another interesting session was on the impact of switching electronic medical records systems and the impact on revenue cycle management and patient satisfaction. Overall the conference was well received and insightful on how the upcoming affordable care act regulations will push more hospital services into the outpatient setting.
Quality sponsored our first Affinity Open Forum meeting on June 16. We had nine people in attendance, representing six different facilities. As the QuadraMed Listserve closes down, our forum gatherings will re-open the door for the Affinity user community with the continued opportunity to stay close in touch, share experiences, and help one another. Our Affinity Forum is intended to bring us closer together and provide opportunities for discussion, networking, and sharing tips on Affinity and related topics. This first call provided a very informative discussion. Our next meeting is planned for September 15, and we will be discussing M15 – the good, the bad, and (hopefully not), the ugly.
If you are interested in attending, please email us at CONTACTUS@QITP.COM
Quality IT Partners Expands Its Specialty Services For Hospitals, Health Systems and Clinically Integrated Networks
Quality IT Partners (Quality) has announced the expansion of its specialty services for hospitals, health systems, and clinically integrated networks. This year Quality has increased it’s emphasis on building partnerships with hospitals, health systems, and clinically integrated networks. Healthcare organizations are competing to be the dominant health systems in their regions. In addition, healthcare is still regionally based with each healthcare organization looking to remain financially healthy while still being above the competition. Healthcare financial stability is a significant concern in changing marketplaces. Dependable and quick turnarounds are required to keep on track of IT, financial, and clinical projects.
Through a variety of special service offerings, Quality is providing consulting services to assist organizations in all areas of their operations and IT support, including the following:
- Denial Management and Revenue Cycle Optimization – the increase in denials by payers has been alarming. Quality offers special services to provide expertise in this area to evaluate your process and eliminate underpayments and denials. You may think you’re doing everything possible to submit clean, accurate claims to payers, yet denials still persist. If you do not know where you stand with your denial rates, you can’t reduce the problem. Quality assists its clients managing their denials within the complexity of their organization. From denial assessment to prevention, Quality’s team of expert consultants provides solutions to achieve rapid revenue cycle adjudication and positive cash flow improvements. We work with your team to implement best practices for sustaining results.
- Documentation Optimization that Reflects Current Treatment Efforts for Medical Necessity – too often, hospital organizations have been locked into traditional ways of performing documentation. Quality expert clinical and IT staff can assist you in enhancing your current process to automate in areas including admission action plans for patients and caregivers. Discharge planning and care management departments are often focused on traditional utilization review when the underlying problem is implementing best practices within 24 hours of an admission. Let Quality offer you the opportunity to improve DRG admission reviews and length of stays while engaging your physician leadership in better ways to handle observation and in-patient admission stays. New methods of documenting admission and discharge summaries often make a substantial difference to your bottom line and improve discharge planning results.
- Population Health Management – hospitals are taking on more risk, and an evaluation of your current population health strategy can prevent adverse outcomes while building on your expertise to manage chronic conditions. We have a clinical team to evaluate and offer you a return on investment plan to optimize your resources and improve clinical outcomes. Financial planning is critical to implementation of a population health management program that improves outpatient services and reduces unnecessary readmissions. If you are moving to commercial or Medicare ACO risk contracting, you must be able to validate quality outcomes not just cost savings. Let Quality offer you clinical expertise to assess, plan, evaluate, and monitor your population health management strategy.
- Clinical Integration Analysis – Quality offers accreditation readiness evaluation of your clinically integrated network. Our experts can offer a systematic review and gap analysis of your clinically integrated network based on national URAC Clinical Integration Standards. If you are interested in reducing your antitrust risk, Quality will work with you to prepare for URAC Clinical Integration Accreditation.
- Evaluating Telehealth and Telemedicine Services – Many hospitals, health systems, and clinically integrated networks are closely considering and implementing telemedicine and telehealth technologies. Telehealth by definition is the remote delivery of health services and clinical information using telecommunications technology. This includes a wide array of clinical services using internet, wireless, satellite, and telephone media. As a healthcare organization you may be at the crossroads of building or buying telehealth and telemedicine services or software. Telehealth and telemedicine services are still in their infancy as viable medical outreach methods to patients and show great promise. However, a thorough assessment and comparison of what is currently available and suitable to your organization, including the reputation of the vendors you are considering, is vital to a successful program implementation. According to the American Telemedicine Association there are about 200 telemedicine networks, with 3500 service sites in the U.S. Let Quality assist in evaluating the services you need based on nationally recognized criteria.
- Clinical Information Analysis / Project Management – we have highly experienced clinicians and consultants to assist in new and ongoing system projects you are supporting. Our consultants have expertise in such areas as Cerner, Epic, QuadraMed, Midas+, Siemens, Allscripts and McKesson.. No matter the size of your organization – or the variety of care services you provide, Quality’s consultants have the clinical experience, workflow expertise, and application knowledge to assist you in achieving the results you are looking to gain from your applications.
Susan Stern, MHA, RN, CCM with over 25 years of experience in healthcare and consultative services. She is an Executive Director with Quality IT Partners, and specializes in assessing the needs of hospital, healthcare systems and clinically integrated networks. To learn more, please contact Susan at 816-905-3260 or by email at email@example.com to set up a free initial consultation or proposal.
Important: QuadraMed Affinity M15 & M15SP1 Upgrade
You live.. You learn.. You upgrade!
It’s that time again
Now that everyone has had an opportunity to catch their breath after ICD-10, it’s time to move forward with the latest Affinity updates from QuadraMed. Version M15 was released for general availability back on April 24, 2015, followed by the M15SP1 on January 21, 2016.
Quality IT Partners (Quality) has a team of renowned specialists, including our latest addition Joe Testa, with over 25 years’ experience implementing Affinity and providing maintenance services to QuadraMed users nationwide. We have in-depth knowledge and experience to assist your staff with every aspect of your system upgrade.
Quality provides unlimited services for Affinity support, including the following sampling of offerings:
- Release note review – our specialists will provide you with a spreadsheet review of all release notes relative to this upgrade that can be used for review with staff, testing, documentation, audit, and other key functions.
- System Management services, including the following:
- Load release to Product
- Make release to Support
- Load release to Live
- Assistance with the creation of testing scenarios, and oversight of
functional and integrated testing
- Assistance with documentation of new functionality
- Assistance with required set-up/build identified in the release notes
- Training for end users
- Assistance with system and process optimization.
Advanced Affinity services made simple.
Susan Stern joins Quality IT Partners
Quality IT Partners (Quality) is pleased to announce that Susan Stern has recently joined their Sales Team as Executive Director of Sales
Susan has over 25 years in health care administration and quality improvement, my diversified experiences in managed care operations and staff model medical practices give me expertise in understanding the clients need to set themselves above the competition through nationally recognized accreditation, achievement and performance outcome measures.
Nancy Upton joins Quality IT Partners
Quality IT Partners (Quality) is pleased to announce that Nancy Upton has recently joined their Sales Team as Executive Director of Sales
Nancy has over 20 years of experience in Business-to-Business sales working in the Staffing Industry. The past several years she has worked with Healthcare Organizations providing Epic, Cerner and Meditech candidates. In addition, she has a very strong network of candidates with Epic, Cerner and Meditech skills. She is an accomplished professional in all aspects of the sales process including revenue generation, business relationship development, contract negotiations, closing, post sales account services, market analysis, training and team leadership skills.
Cerner Health Conference 2015
Once again, Quality’s Cerner Practice Team attended this year’s Cerner Health Conference, held in Kansas City, MO from October 11th-14th, 2015. The Cerner Health Conference brings together health care professionals from around the globe to experience targeted client presentations, networking opportunities, and the award-winning Solutions Gallery to explore the latest products and solutions from Cerner and their partners. This year’s theme, Connecting What Matters, focused on connecting information across the care continuum, pairing populations with intelligent solutions and resources while supporting care and business teams across the globe. Neal Patterson, Cerner chairman and CEO, addressed more than 14,000 professionals, clients, and associates during his keynote and was joined most notably by guest, Dr. Karen DeSalvo from the US Department of Health and Human Services. DeSalvo and Patterson spoke candidly about the new interoperability roadmap and moving to a set of nationally recognized standards, with the need for data to move seamlessly. The Cerner Health Conference is an annual meeting of the minds that showcases what we have collectively achieved and pushes us towards tomorrow’s vision. Quality is committed to their partnership with Cerner and building a healthier future together.
|Rogers Memorial Hospital Foundation 20th Annual Golf Classic
On July 13th, Quality IT Partners participated in the Rogers Memorial Hospital Foundation 20th Annual Golf Classic in Wisconsin. Quality IT Partners is a proud sponsor of the Rogers Foundation, which supports children, teens and adults fighting mental illness. The Foundation raises funds to increase access to medical professionals at Rogers Memorial Hospital and to enhance the hospital’s treatment programs.
|Joseph Testa joins Quality IT Partners
|Employee Announcement June 19, 2015
MOUNT AIRY, Maryland – Quality IT Partners (Quality) is pleased to announce that Joe Testa has recently joined their Revenue Cycle Solutions Practice as a Senior Consultant.
Joe is a key addition to Quality’s Revenue Cycle Solutions Practice. He is initially focusing on and assisting their QuadraMed clients with business office process improvement, revenue cycle optimization and Affinity software related tasks.
Joe comes to Quality with over thirty-five years’ of experience in the healthcare industry. He has extensive experience in acute care hospital environments as well as revenue cycle consulting/implementation/support and development of healthcare information systems. He has implemented over 20 revenue cycle systems as well as consulted on numerous implementation projects.
Joe has held such roles as Hospital Accountant, Business Office Manager/Director of Revenue Cycle and Controller/Chief Financial Officer. He has an expert understanding of the industry to help hospitals improve their cash flow and overall revenue cycle processes to include patient access/registration and HIM/coding. Joe is also highly experienced in creating best practices for assisting with client reviews, against industry benchmarks, including process improvements.
2015 Cerner NARUG (North Atlantic Regional User Group) Conference
Quality recently attended the Cerner NARUG (North Atlantic Regional User Group) conference in Baltimore, MD. The conference centered on knowledge-sharing and networking and offered many key workflow and educational opportunities. The event gave our team the opportunity to connect with Cerner associates and our Cerner clients/colleagues, as well as share and learn through the educational sessions.
One highlight of the meeting was a site visit to Sinai Hospital, part of LifeBridge Health. Our team was part of the overall hospital tour which included walkthroughs of the Central Registration, Emergency Department, Cancer Center, Pediatric Oncology, Radiology Department, and Maternity areas highlighting their use of Cerner products and functionality.
The RUG (regional Cerner user group) community provides a venue to share and learn about enterprise-wide topics such as architecture, technology, and new Cerner initiatives. This meeting in particular is geographically aligned with where we have our corporate office in Mount Airy, MD.
2015 HFMA Leadership Training Conference (LTC)
Quality recently attended the 2015 Leadership Training Conference at the San Antonio Marriott River Center, in San Antonio, Texas. Attendees from all 50 states and Puerto Rico came together to focus on strategic planning for their local Chapters, featuring real case studies and recent successes from their peers. There were multiple leadership labs to include: Overviews of Chapter Accounting Processes, the Financial Reporting Requirements, Chapter budgets, Treasurer Fiduciary Responsibilities and a highly valuable Idea Exchange session.
Quality IT Partners Awarded Cerner Training Contract for Rogers Memorial Hospital
Quality IT Partners, Inc. (Quality) has been awarded a multi-facility electronic health record (EHR) training contract by Rogers Memorial Hospital to assist in meeting learning goals and delivering an effective training program for their Cerner Millennium® implementation. Terri Schultz, Vice President of Patient Care and Chief Nursing Officer of Rogers Memorial Hospital commented, “Quality has been leading our Cerner education initiative and we are very pleased with the level of service they have provided. We are looking forward to having Quality further assist us with the implementation of our EHR.” J. Mark Debnam, Quality CEO, added, “We are delighted with the partnership Rogers Memorial Hospital has established with us and look forward to further assisting them with this important initiative.”
About Quality IT Partners
Quality is a hands-on, technology-driven consulting company. We assist healthcare organizations with complete end-to-end systems planning, acquisition, customization, implementation and maintenance including technical and operational support. We specialize in assisting clients in transitioning from dated, expensive legacy technologies to modern, cost-effective solutions using leading-edge implementation practices. Our implementation professionals are experienced clinicians and financial consultants and have experience with all major HIS vendors. We view each assignment as an opportunity to transfer our knowledge and experiences to our client’s staff. For more information, visit www.qitp.com.
Wisconsin-based Rogers Behavioral Health System is a private, not-for-profit system nationally recognized for its specialized psychiatry and addiction services. Anchored by Rogers Memorial Hospital, Rogers offers multiple levels of evidence-based treatment for adults, children and adolescents with depression and mood disorders, eating disorders, addiction, obsessive-compulsive and anxiety disorders, and posttraumatic stress disorder in multiple locations. For more information, visit www.rogershospital.org.
Cerner Health Conference 2014
Quality’s Cerner Practice Team attended the Cerner Health Conference 2014, held in Kansas City, MO from November 2nd through 5th. Cerner Health Conference is Cerner’s annual, industry-leading healthcare event and was attended by nearly 11,000 people this year. The theme, Together We Anticipate, Innovate, and Accelerate, was evidentfrom the first general session which was concluded by returning speaker Wendy Sue Swanson, who excited the audience by sharing the many tools available to the community that will help everyone become more in tune with their own health record.
Speeches throughout the conference focused on innovation and the direction that healthcare is taking us. Among them was a heart-warming Keynote address led by Cerner CEO, Neal Patterson, whose personal account of insufficient rural healthcare has led to Cerner’s Early Sepsis Alert Program which aids clinicians in quickly identifying the signs of Sepsis and significantly decreasing mortality.
Filled with relevant education, a vast array of networking opportunities and the award-winning Solutions Gallery, the conference was an excellent opportunity for the team to connect with present and past clients, as well as create new relationships.
Quality’s 2014 Annual Offsite – Pasadena, California
The Quality team just returned from another successful annual offsite that was held in sunny Pasadena, California. We all enjoyed our “star-studded” trip to the West Coast where we all were “California Dreamin'” while spending some Quality time with our co-workers! Our once-a-year visits always provide us time to learn from each other, catch up and relax. This year, like every other year, we made some dazzling memories!
2014 Inc. 5000 Honoree List
We are delighted to announce that Quality IT Partners has been named a 2014 Inc. 5000 honoree for the fourth consecutive year. Inc. 5000 continues to welcome the fastest growing companies in America into a very exclusive club, for over 33 years.
Thank you to everyone at Quality for contributing to this great achievement!
Quality proudly sponsored a hole in the 8th Annual Four County Lions Club Golf Fundraiser, scheduled for June in Mt Airy, MD.
This great group is very involved with eyeglass recycling for those less fortunate who need eye wear, as well as raising money for ICARE (International Cancer Alliance for Research and Education) and spending time with Wounded Warriers from Walter Reed.
Becker’s Hospital Review has named Quality IT Partners as one of the top 150 Best Places to Work in Healthcare. This esteemed list features provider organizations, including hospitals, health systems, and ambulatory surgery centers. It also includes non-provider organizations, electronic health record providers, and information technology services providers.
Organizations on this list provide excellent work environments and outstanding benefits to their employees. The selections were based on an editorial review process in which a Becker’s Hospital Review team conducted research, considered nominations, and evaluated organizations based on their benefits, workplace culture, professional development opportunities, and previous recognition for workplace excellence.
PRESS RELEASE – 5/5/14
The following is a link to Quality IT Partners profile page at Becker’s Healthcare Review: http://www.beckershospitalreview.com/150-great-places-to-work-2014/quality-it-partners-gptw-14.html
In October 2013, Quality IT Partners was selected by SmartCEO as an award winner in the Future50 Awards program! The Future50 program recognizes 50 of the fastest-growing companies in The Greater Baltimore region. Quality is honored to be named one of 2014’s esteemed Future 50 award winners!
Please take a moment to view Mark Debnam, CEO of Quality IT Partners, interview video:
HIMSS14 Annual Conference & Exhibition
Quality attended the HIMSS14 Annual Conference & Exhibition in Orlando, Florida. The conference was attended by close to 38,000 healthcare professionals and 1,200 exhibitors. It focused on patient safety, care quality, access and affordability.
Aetna CEO Mark T. Bertolini opened the conference by focusing on the connected patient which set the stage for the entire conference. Throughout the week long event, focus was on the individual and their responsibility for their own healthcare. From patient education, to patient portals, to incentive programs, consumer engagement is and will be the focus of our healthcare providers in the coming years. Former Secretary of State and First Lady Hillary Clinton drew a large crowd and focused her speech on evidence based policy decisions and closing keynote speaker Erik Weihenmayer led the audience to tears with his emotional journey into blindness and how he has overcome his disability to be the first blind man to reach the summit of Mount Everest. Mr. Weihenmayer now is board vice president of No Barrriers, USA, a nonprofit organization that works with disabled persons to overcome obstacles in their lives through their adventure programs.
Education sessions held during the conference focused on:
14th Annual An Evening with Scott Hamilton and Friends Ice Show and Gala
The event raises funds for The Scott Hamilton CARES Initiative (Cancer Alliance for Research, Education and Survivorship) and its programs including the 4th Angel Mentoring Program, Chemocare.com and research projects through the Cleveland Clinic.
Quality IT Partners’ (Quality) corporate philanthropy sponsorship program, One Patient One World, continues to look for ways to improve the overall healthcare and patient experience. This program is designed to assist in forging new relationships between organizations and patients.
On November 2nd, Quality was honored to meet its newly sponsored patient, Ms. Charmella Prince. Quality invited Ms. Prince and a guest to join us as our guests at the 14th Annual Scott Hamilton CARES Ice Show and Gala. We wanted to provide Charmella with an evening to remember.